How can I update or change my payment details or payment method?

How can I change my payment method?

What does it mean when I receive a 3-D Secure authentication error message, and why does it take time to resolve it?

What payment methods do you accept for the different account types?

What is preauthorisation, and how does it work?

What is the structure of the monthly smart charge@street invoices?

How can I view my invoice? How can I see the status of a smart charge@street invoice?

When can I expect to receive and view my invoice in my smart charge@street account?

Why doesn't the amount on my invoice match the total of my charging sessions?

Why did I get a payment reminder or dunning letter?

Why does the amount on my confirmation email not match the value on my invoice or the price display at the charging station?